Rakebit Casino Terms and Conditions

These terms form a binding agreement between you and Rakebit Casino, operated by Rakebit N.V. under Anjouan licence ALSI-202602030-F12. Please read them in full before you register or place a wager on our platform.

Accepting Our Terms

When agreement takes effect

By opening an account, logging in, depositing funds or placing a single wager on rakebitcasino.co.uk, you confirm that you have read, understood and accepted these terms in full. Your agreement takes effect the moment you complete registration and remains in force for as long as your account stays open. If any clause is unacceptable to you, you must not register, and if you already hold an account you must close it before the clause takes effect.

• These terms, together with our Privacy Policy and any bonus terms we publish, form the entire agreement between you and us.
• Where a specific promotion carries its own rules, those rules prevail over this general document for that promotion.
• We may require you to confirm your acceptance of updated terms before you continue playing after a revision.

Who May Register With Us

You must be at least 18 years old, or the minimum legal gambling age in your country of residence if that is higher. We are entitled to request proof of age at any point, and a failure to provide it will freeze your account and any balance until the matter is resolved.

• You must be resident in a jurisdiction where online gambling is legal. Players located in the United States, the Netherlands, France, Belgium, Spain, Italy, Germany, Iran, Iraq, North Korea or Syria may not hold an account with us.
• You may hold one account only. Duplicate accounts opened under the same name, household, IP address, device or payment instrument will be closed and balances may be forfeited.
• Registration details must be accurate and kept up to date, including your name, address and date of birth.
• Before your first withdrawal we will run KYC verification. Send documents when asked; we review them within 24 to 48 hours.

Deposits, Withdrawals and Verification

Moving funds on our platform

We accept Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton and the cryptocurrencies Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. The minimum deposit and minimum withdrawal are each 20 GBP or the equivalent in your account currency. Withdrawals are capped at 9,000 GBP per day and 45,000 GBP per month, and we do not charge processing fees.

• Deposits are credited as soon as the payment provider confirms them. Crypto deposits confirm on the relevant blockchain.
• Withdrawals are processed within 0 to 1 hours once KYC verification is complete and any pending bonus wagering is finished.
• Funds must be returned to a method registered in your own name. We may split a large withdrawal across methods where limits require it.
• An account with no login or transaction for 12 consecutive months is treated as dormant. We may apply an administrative fee after notice, and we will attempt to contact you at your registered email before any deduction.

How Our Bonuses Work

Every promotion we run carries its own published rules, and those rules sit on top of this section. Bonus funds are not withdrawable cash until the stated wagering requirement has been met in full. While a bonus is active, the maximum permitted bet per spin or round is limited, and bets above that limit void the bonus and any winnings derived from it.

• Bonus wagering must be completed within the validity window stated in the promotion terms; unused bonus funds and winnings expire after that window.
• Some game categories contribute at a reduced rate or not at all to wagering; the contribution table in each promotion's rules is definitive.
• Low-risk play designed to exploit a bonus, such as equal or offsetting bets on opposite outcomes, is treated as misuse.
• We may cancel a bonus, reclaim bonus funds and reverse associated winnings where rules have been breached or play patterns indicate abuse.
• Only one active bonus may run per account at a time unless the promotion states otherwise.

Conduct We Do Not Permit

Fair play is a condition of your access to our platform. Where we detect prohibited conduct, we may suspend the account, void bets and winnings, confiscate balances and report the matter to the relevant authorities.

• Fraud, identity misrepresentation, and the use of payment instruments not held in your own name.
• Chargebacks or payment disputes raised after funds have been played, and any reversal of deposited funds.
• Multi-accounting, including accounts opened through family members or associates for bonus or limit circumvention.
• Collusion, chip dumping, syndicate play or coordinated exploitation of other players.
• Automated play: bots, scripts, data-scraping tools or any software that interferes with normal platform operation.
• Masking your location through VPN, proxy or similar technology to appear in a permitted country while physically elsewhere.

Setting Limits and Self-Exclusion

You may set deposit limits, loss limits and session reminders on your account at any time from your profile or by contacting our support team, which is available 24/7 by live chat and at [email protected]. Limit reductions apply immediately; increases take effect after a cooling-off period so they cannot be used impulsively.

• You may self-exclude for a fixed period or permanently. During self-exclusion we will close your access, block marketing to you and refuse any attempt to re-register.
• We will act if our records show signs of gambling harm, including a sharp change in deposit frequency or chasing losses. In such cases we may contact you and offer limits or exclusion.
• Free, confidential help is available from GamCare, BeGambleAware and GAMSTOP; we publish links to all three on our responsible gaming page.
• Gambling is entertainment, not income. Never play with money you cannot afford to lose.

Closing Accounts and Raising Disputes

You may close your account at any time by contacting support. We will return any withdrawable balance to a method registered in your name, subject to our verification checks. We may also close an account ourselves where these terms have been breached, where the law requires it, or where we have reason to believe play is causing you harm.

• Complaints go first to our support team, who aim to acknowledge within 24 hours and resolve straightforward matters within 7 days.
• If you are not satisfied with the outcome, you may escalate to the management address we supply, and we will issue a final response in writing.
• Any dispute not resolved by negotiation falls under the law of the jurisdiction of our licence, whose courts have exclusive jurisdiction, without prejudice to mandatory consumer rights in your country of residence.
• Claims must be brought within 6 months of the event giving rise to them.

When We Change These Terms

We review this document regularly and update it when the law, our licence conditions or our service change. The current version is always the one published on this page, and it carries a revision date at the top. Continued use of our platform after a change takes effect constitutes acceptance of the revised terms.

• We give notice of material changes by email to your registered address and by an on-site notice at least 7 days before the change takes effect.
• Where a change reduces your rights, we may ask you to re-confirm acceptance before you can deposit or play further.
• If you decline a material change, you may close your account and withdraw your balance under the previous terms.
• Sections covering legal, licence and security matters may be updated with immediate effect where the law demands it.

Frequently asked questions

Do I have to verify my identity before I can withdraw?

Yes. We complete KYC verification before your first withdrawal. Send your documents when prompted and we review them within 24 to 48 hours; crypto and card withdrawals are then processed within 0 to 1 hours.

Can I hold two accounts to claim a welcome bonus twice?

No. One account per person is permitted. Duplicate accounts linked by name, household, device or payment method will be closed, and bonuses and winnings obtained through them may be forfeited.

What happens to my account if I stop using it?

After 12 consecutive months of inactivity your account is treated as dormant. We will contact you first and may apply an administrative fee; you can avoid this simply by logging in.

How do I self-exclude from Rakebit Casino?

Contact our 24/7 live chat or email [email protected] and ask for a fixed-term or permanent self-exclusion. We will close your access immediately and stop all marketing to you.